| Q: |
What will I find at
bookstore.bw.edu? |
|
| A: |
A secure shopping place that will allow you
more time to do whatever is more important in your day. |
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| Q: |
How does it work?
|
|
| A: |
Place your order for a reservation and we will
let technology help us take care of the rest. Once you register visit
our site and fill out the form for a reservation, complete the entire
form and submit. Approximately 30 days before the start of the
semester we will have the majority of the books in stock. At that time
we will begin processing orders, first come first serve, packaging and
storing your reservations (you will have the option of shipping your
order to an address that you specify). We will inform you when this
process is taking place, your order is ready for pick up (or was
shipped). |
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| Q: |
What if I need to return my book or my schedule changes before you
process orders? |
|
| A: |
We pull orders from the current Registrars
files therefore the most recent information is available at the time
of processing. Our return
policy has not changed. Please take the time to review our policy.
NOTE: All orders that are left on reserve are refunded and restocked
on the first day of class. There will be a $25.00 restocking fee
deducted from your refund. |
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| Q: |
Why
should I buy this way? |
|
| A: |
Your college store has all the text materials
and related course supplies for your courses. By placing a reservation
order you are stepping in line (virtually) for your books. If it is
used books you are looking for this is one sure way to be first in
line for them. If you request 'used or first available' if there
available that is what you will receive. Keep in mind that the best
selection of used books comes from our 'buy-backs' (you) and always
sell out first. Finally, we process orders when we are less busy
giving us more time at the start of classes to take care of all of
those special needs that arise. |
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| Q: |
What does it mean when there is a note by my course that reads "no
information available"? |
|
| A: |
For some reason there is no book information
yet for this course. That could simply mean that the decision is not
made yet on a title or something as complicated as the original title
was not available and a substitute is being chosen. When reserving we
will pull what is available at the time we begin pulling orders and
note the open item on your order. Once this title becomes available we
will contact you about its arrival and ask if you want the book held
for you. The same holds true for those who are purchasing and having
their books shipped. |
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| Q: |
Are other on-line
services not safe? |
|
| A: |
No. Most offer secure transactions and some
even offer free freight. Be cautious though, you may have to shop in
several places to find all of your titles. You should also know that
there are some review services and bulletin boards available for you
to check on those on-line textbook stores. |
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| Q: |
You
mentioned that I could pick up my books. When? |
|
| A: |
The B-W Bookstore
store hours are listed in the FAQ area of this site. |
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| Q: |
Where is the bookstore located? |
|
| A: |
The store is located on the lower level of the
College Union, corner of East Grand and Tressel.
View Map/Driving Directions |
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